Samsung Bespoke Combo Oven

Manual-based master guide for Model NQ70CB700D12AA (NQ7000C series)

SmartThings Air Fry Steam Cook
The Interface (Touch Screen)
Microwave Upper
Pause/Off
Light
Settings (3 sec)
Upper 7:36 AM
Microwave
Microwave Heating
0 hr 00 min 00 sec
Power 100% +30 sec Start
Jump: Operations Modes Cleaning Settings
Lower Oven Lower
Open/Close Reservoir
Smart Control
Golden Rules
  • Burn-in Required: Before first use, run Lower Oven (Bake 400°F) and Upper Oven (Power Convection 400°F) for 1 Hour to remove factory odors.
  • Water Reservoir: Located top right. Fill with 22oz (650ml) of filtered water before any Steam Mode.
  • Rack Discipline:
    Microwave mode = NO Metal Racks.
    Self-Clean mode = Remove ALL Racks.
  • Steam Container Rules: Use the Steam Container only for Steam Cook on the Steam Rack. Glass lid is for Steam Cook only.
  • Drain & Descale: Drain after steam modes. Descale regularly; after ~12 hours of Steam Bake/Roast, steam modes lock until a descale cycle is completed.

Operations Guide

  1. Place food on the ceramic turntable.
  2. Tap Microwave on the upper screen.
  3. Tap Power to adjust level (Default: 100% High).
  4. Tap Cook Time and enter duration via number pad.
  5. Tap Start.
Speed Tip: Pressing +30sec immediately starts the microwave at 100% power.

Upper oven convection uses stronger heat and airflow; speed modes add microwave energy for faster cooking.

  1. Insert rack and food.
  2. Tap Power Convection or Speed Power Conv..
  3. Set temperature (100°F - 450°F) and, for speed modes, set power (10% - 70%).
  4. Tap Start.
Broil note: Broil and Speed Broil do not use a set temperature. Use racks only for Broil/Convection, not Microwave.

Uses high heat and convection fans to crisp food with little oil. No preheat needed.

  1. Place Air Fry Tray on Rack Position 3.
  2. Place a baking sheet on a lower rack to catch drippings (Crucial for smoke reduction).
  3. Select Air Fry on the lower oven menu.
  4. Set temperature (350°F - 500°F). Default is 425°F.
  5. Tap Start.

Fill water reservoir first. Add 22 oz (650 ml) of water. Tap Open/Close Reservoir to eject the drawer.
Steam Bake (Breads/Pastry)

Creates fluffy centers and crispy crusts.

Steam Bake → Set Temp → Set Steam Level (Low/Med/High).
Steam Roast (Meats/Veg)

Keeps meats juicy while browning.

Steam Roast → Set Temp → Set Steam Level (Med).

  1. Select Bake, Conv. Bake, Conv. Roast, or Broil.
  2. Set temperature (Bake/Convection 175°F - 550°F). Broil uses Hi/Lo only.
  3. Optional: set Cook Time or Delay Start.
  4. Tap Start.
Tip: Convection Vegetable does not require preheat and works best in single-oven mode on rack position 3.

Air Sous Vide

No preheat. Place sealed vacuum bags on rack 3. Set 100°F - 205°F.

Air Sous Vide → Set Temp → Start
Proof / Steam Proof

Start with a cool oven. Proof uses rack 2; Steam Proof uses rack 2 or 3.

Proof or Steam Proof → Set 95°F or 105°F
Dehydrate

Dry fruits or herbs on rack 3 or 4. Set 100°F - 225°F.

Dehydrate → Set Temp → Start
Keep Warm

Fixed 175°F, up to 3 hours. Not for reheating cold food.

Keep Warm → Start
Proof safety: Do not use Proof when the oven is above 125°F.

Modes & Temperature Ranges

Upper Oven (Microwave+)
Mode Range Notes
Microwave 10% - 100% Max cook time 1 hr 30 min
Power Convection 100°F - 450°F Max cook time 2 hr
Broil Hi/Lo Max cook time 1 hr 30 min
Speed Power Conv. 100°F - 450°F + 10% - 70% Microwave assist
Speed Broil 10% - 70% Microwave assist
Air Fry Auto Cook Auto 20 pre-programmed recipes
Lower Oven (Convection)
Mode Range Notes
Bake / Conv. Bake / Conv. Roast 175°F - 550°F Flex Duo max 480°F
Broil Hi/Lo Upper zone only in Twin mode
Convection Vegetable 350°F - 450°F No preheat
Steam Bake / Steam Roast 230°F - 550°F Requires water reservoir
Steam Cook Auto Use Steam Container
Air Fry 350°F - 500°F Use Air Fry tray
Air Sous Vide 100°F - 205°F No preheat, rack 3
Dehydrate 100°F - 225°F Rack 3 or 4
Proof / Steam Proof 95°F or 105°F Cool oven only
Keep Warm 175°F fixed Up to 3 hours

Accessories & When to Use Them

Quick Reference
Accessory Use For Notes
Wire racks (lower) Bake, Broil Standard lower-oven racks.
Gliding rack Heavy dishes Pull from the handle only.
Divider Flex Duo split Insert at rack position 4.
Temp probe Meat internal temp Use with probe-capable modes.
Air Fry tray Air Fry Place on rack 3; use drip pan below.
Steam rack Steam Bake/Roast/Cook Required for steam modes.
Steam container Steam Cook (full steam) Glass lid is Steam Cook only; insert fully so it touches the rear wall.
Roller ring + turntable Microwave base Do not use turntable without ring.
High/Low racks (upper) Broil / Convection Not for standard Microwave mode.
Hot plate Browning/crisping For pizza/pastries.
Microwave rule: No metal racks in Microwave mode unless a recipe specifically calls for them.

Racks & Twin Mode

Rack Positions (Lower Oven)

Pos 6: Hamburgers

Pos 3: General Baking / Air Fry

Pos 1: Large Roasts

Mode-specific placement
  • Air Fry tray: rack 3
  • Air Sous Vide: rack 3
  • Proof: rack 2 (cool oven)
  • Steam Proof: rack 2 or 3
  • Dehydrate: rack 3 or 4
  • Convection Vegetable: rack 3
Twin Mode (Flex Duo)

Insert the Divider into Rack Position 4 to split the lower oven into two zones.

Zone Available Modes Temp Max
Upper Broil, Convection Bake, Roast 480°F
Lower Bake, Convection Bake 480°F

*Note: Broil is only available in the Upper zone during Twin Mode. If you see -dC-, reseat the divider.

Cleaning & Descaling

Self Clean (Heavy Duty)

High heat burns residue to ash. Door locks during cycle.

How to start
  1. Remove all racks and accessories.
  2. Swipe to Clean → tap Self Clean.
  3. Select the clean time, then tap Start.
  • Keep kids and pets away; move birds to another room.
  • Do not line oven with foil.
Oven exterior gets very hot. Stand to the side when opening after the cycle.
Steam Clean (Light Soil)

20-minute, chemical-free clean.

  1. Remove all accessories.
  2. Clean > Steam Clean > Start.
  3. Wipe residual water after the cycle.
Leave door ajar about 15° to dry the enamel fully after wiping.
Descale (Steam System)

Required to keep Steam Bake/Roast/Cook working.

  • Clean > Descale > Start (cycle is ~3 hours).
  • Mix 13.5 oz (400 ml) water + 1.7 oz (50 ml) descaling solution.
  • Rinse with 22 oz (650 ml) water when prompted.
After ~12 hours of Steam Bake/Roast, steam modes disable until descaled.
Drain (After Steam)
  1. Empty the water reservoir first.
  2. Clean > Drain > Start.
  3. Wait until draining completes, then empty reservoir.
Hot water warning. Do not remove the reservoir while draining.

Settings, Smart Control, Locks

Smart Control & Wi-Fi
  1. Install SmartThings and connect the oven.
  2. Tap Smart Control to enable remote control.
  3. Remote: monitor, start/stop, change mode, temp, and time.
Self Clean cannot be started remotely.
Control Lockout
  1. Cancel all functions.
  2. Touch Settings for 3 seconds.
  3. Unlock by holding Settings for 3 seconds again.
Only available below 400°F. Locks the lower oven door.
Sabbath Mode
  • Bake only; oven stays on until Sabbath mode is canceled.
  • Turn the oven light on before enabling if needed.
  • There is a 15-second delay when adjusting temperature.
Exit by holding Sabbath Mode Off for 3 seconds.

Troubleshooting

Code / Issue Likely Cause Solution
C-d0 Control key stuck (1 min) Clean and dry the touch panel. Power off and try again. Service if it persists.
C-d5 Door lock mispositioned Press Off, restart. Power cycle for 30 seconds if needed; service if unresolved.
-dC- Divider moved while running Reseat divider (rack position 4) and restart. Power cycle if code returns.
C-23 Temp probe sensor short Press Off and restart. Power cycle for 30 seconds; service if unresolved.
C-30 PCB sensor open/short Press Off and restart. Power cycle for 30 seconds; service if unresolved.
C-31 PCB temperature too high Call service.
C-70 Steam sensor open/short Press Off and restart. Power cycle for 30 seconds; service if unresolved.
C-72 Drain system issue Power cycle. Call service if the code returns.
C-A2 Cooling motor abnormal Call service.
C-F0 / C-F2 Communication error Power cycle for 30 seconds. Call service if it persists.
C-10 Microwave cooking sensor Power cycle and retry. Service if unresolved.
C-20 Oven sensor open/short Power cycle and retry. Service if unresolved.
C-21 Internal temperature high Turn off and allow to cool; power cycle if needed.
White Smoke Air Fry fats/drippings Use a drip pan under the Air Fry tray to reduce smoke.
Water Dripping Steam mode condensation Normal. Wipe dry once the oven cools.